Privacy Policy

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Privacy Policy

Effective Date: 03/15/25

Centurion Health and Wellness, PLLC and Carla Wallace, Nurse Practitioner, PLLC (“we,” “us,” “our”) are committed to protecting the privacy of individuals who interact with us online, including through our website, web forms, and SMS communications.

1. What Personal Information We Collect

We may collect personal information that you voluntarily provide to us or that is automatically collected when you visit our website, such as:

• Contact      details: name, phone number, email address, mailing address.
• Health-related      information: as necessary to provide care or evaluate services.
• Online      activity: IP address, browser type, pages visited, and how long you      stayed on our site.
• SMS-related      data: phone number and consent status.

2. How We Use Personal Information

We use the information we collect for the following purposes:

• To      schedule and confirm appointments; to follow up regarding care and      billing.
• To      communicate with you via SMS, email, or phone—based on your provided      consent.
• To      provide and improve our healthcare services and websites.
• To      comply with legal, regulatory, professional, or ethical obligations.

3. Who We Share Your Personal Information With

We do not sell your information. We may share your data with:

• Healthcare      providers and clinics: involved in your care (e.g., labs,      specialists).
• Billing      and insurance entities: such as billing firms, carriers, and      clearinghouses, as necessary for claims processing and dietetic services.
• Service      providers: who solely support our operations (e.g., website hosting,      email providers).
• Legal      and regulatory entities: when required by law (e.g., court orders,      audits).

4. SMS Consent & Use

• We      will send SMS messages (e.g., appointment reminders) only if you      explicitly opt in.
• SMS      consent is not shared with third parties or affiliates.
• You      may revoke consent at any time by replying “STOP” or contacting us via any      method listed below.
• After      revocation, we may send a confirmation message and cease all further SMS      communications.

5. Cookies & Tracking

We may use cookies and similar tracking technologies for analytics and personalization. Most browsers allow you to disable cookies, but this may affect website functionality.

6. Security

We take reasonable technical, administrative, and physical measures to protect your data. However, no method of Internet transmission or storage is entirely secure.

7. Data Retention

We retain personal and health information as long as necessary for care provision, billing, legal compliance, or legitimate business needs.

8. Your Rights

Depending on your location, you may have the right to:

• Access,      correct, request deletion, or obtain a copy of your personal data.
• Withdraw      your consent where processing is based on consent.
• Lodge      a complaint with your local data protection authority.

9. Changes to This Policy

We may update this Privacy Policy at any time. Changes take effect when the revised policy is posted with a new effective date. We encourage you to review this page periodically.

10. How to Reach Us

If you have questions or concerns, please contact us:

Centurion Health and Wellness, PLLC
📞Phone: 346-502-2837
✉️Email: contact@centurionhealthandwellness.com

Carla Wallace, NP, PLLC
📞Phone: 346-355-9717
✉️Email: Carla@carlawallacenp.com